The Coordinator – One-Stop is responsible for coordinating daily operations and partner activities within the East Central Illinois WorkNet/American Job Center and its affiliate sites. The position ensures smooth delivery of customer services, partner collaboration, and compliance with Workforce Innovation and Opportunity Act (WIOA) requirements.
The Coordinator – One-Stop serves as the on-site liaison between partner agencies, staff, and management; oversees the reception and resource room areas; supports the referral and customer-tracking systems; and assists in coordinating staff training, events, and facility usage. The position promotes a seamless, integrated, and customer-focused experience for job seekers, employers, and community partners.
