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CHAMPAIGN-URBANA AREA JOBS

Research Support Services Specialist

Carle

Carle

Customer Service
Urbana, IL, USA
Posted on Dec 3, 2025

Research Support Services Specialist

Location US-IL-Urbana
ID 2025-16159
Category
Professional
Position Type
Full-Time
Remote
No
Shift
Day
Schedule
M-F 8-5
Weekend Requirements
none
Holiday Requirements
none
On-Call Requirements
none

Overview

The Research Support Services Specialist position assists research coordinators and the manager with the coordination of study start-up, patient research visits and is responsible for data collection and reporting for patients in clinical trials or on research protocols. Key responsibilities include coordinating protocol feasibility meetings, tracking and submitting IRB materials, assisting with the research website, monitoring research visits for accurate and timely financial tracking, collecting and submitting research data, screening provider schedules, and monitoring ED and hospital admissions to ensure appropriate adverse event reporting to trial sponsors and federal agencies. Additional duties include answering phones, organizing and filing research materials and assisting with outside vendors.

Responsibilities

Assists with clerical tasks as needed for the study(ies) including answering phones,computer data entry, copying, and faxing materials.
Assists with patient flow in office as needed.
Communicates effectively with physicians, nurses and patients regarding issues related to the research office and current protocols.
Creates and maintains file systems (both electronic and hard copy) and performs computer entry to update both study files and related database(s).
Creates/transcribes correspondence, reports, spreadsheets, and/or other documents and materials relative to the study(ies).
Enters data for aspecific project or projects.
Monitors protocol supplies.
Works with the principal investigator and research team to meet the research objectives of the project(s).
Perform a variety of research, data base and clerical duties of a routine and technical nature in support of clinical trials to assist investigators in organizing, gathering and compiling clinical research data.

Qualifications

Certifications: , Education: , Work Experience:

Carle Health Company Overview

Find it here.

Discover the job, the career, the purpose you were meant for. The supportive and inclusive team where you can thrive. The place where growth meets balance – and opportunities meet flexibility. Find it all at Carle Health.

Based in Urbana, IL, Carle Health is a healthcare system with nearly 16,600 team members in its eight hospitals, physician groups and a variety of healthcare businesses. Carle BroMenn Medical Center, Carle Foundation Hospital, Carle Health Methodist Hospital, Carle Health Proctor Hospital, Carle Health Pekin Hospital, and Carle Hoopeston Regional Health Center hold Magnet® designations, the nation’s highest honor for nursing care. The system includes Methodist College and Carle Illinois College of Medicine, the world’s first engineering-based medical school, and Health Alliance™. We offer opportunities in several communities throughout central Illinois with potential for growth and life-long careers at Carle Health.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Carle Health participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. | For more information: human.resources@carle.com.

Salary Range

The compensation range for this position is $15.62per hour - $25.3per hour. This represents a good faith minimum and maximum range for the role at the time of posting by Carle Health. The actual compensation offered a candidate will be dependent on a variety of factors including, but not limited to, the candidate’s experience, qualifications, location, training, licenses, shifts worked and compensation model.



Carle Health offers a comprehensive benefits package for team members and providers. To learn more visit careers.carlehealth.org/benefits.

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