Job Description

JOB SUMMARY:
The Intake Coordinator interprets and applies established admission criteria for Carle Home Care product lines to prospective patient referrals. Ensures the timely and efficient transmission of referrals to appropriate operational area and ensures behaviors that promote customer satisfaction. Hours may vary depending upon census and program need.

EDUCATIONAL REQUIREMENTS
None specified

CERTIFICATION & LICENSURE REQUIREMENTS
None specified

SKILLS AND KNOWLEDGE
Prefer knowledge of home health, hospice, home infusion, case management, Medicare, Medicaid, accreditation standards, and experience in dealing with third party payers. Strong computer skills and knowledge of Medical terminology.


ESSENTIAL FUNCTIONS:

• Collects demographic and clinical data to support admission into home health programs and completes entry of information, orders, etc. in computer system
• Compiles referral statistics and other reports as requested by leaders.
• Completes benchmarking data for all programs as assigned.
• Develops fundamental knowledge of diagnosis coding and makes accurate recommendations to field staff for new admissions.
• Identifies patient situations and conditions that may limit or preclude successful admission to home health program; works with referral sources and dept leaders to facilitate and resolve.
• Performs basic scheduling functions, if requested, during periods of staffing shortages.
• Performs general office administrative work such as filing, ordering supplies, keeping inventory and distributing mail.
• Works with referral source to establish medical necessity, skilled need, diagnosis, physician to order/follow patient; viable funding sources, etc. and documents in EMR.

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