Job Description

JOB SUMMARY:
The Data Analyst will ensure the effective operation of the Carle Health Center for Philanthropy's systems, with a primary focus on the Raiser's Edge database. The role will support the Director of Operations in overseeing Philanthropy systems and technology, executing specific tasks and acting as a bridge between strategy development and execution of operational activities.

EDUCATIONAL REQUIREMENTS
Bachelor's Degree in Related Field or Experience in Lieu of Education - Ten (10) Years Nonprofit Operations Experience

EXPERIENCE REQUIREMENTS
Three years of experience in database management, project management or technology management.

ESSENTIAL FUNCTIONS:

• Assume day-to-day responsibility for database, technical, and software processes.
• Coordinate and verify data management initiatives, including database integration projects, constituent data updates, and data imports.
• Execute priorities related to process improvement, project management, and automation to improve efficiency and effectiveness.
• Provide the Philanthropy team with system services for quality control, information management, and technical assistance.
• Lead documentation and policy management best practices.
• Work closely with vendors, contractors, and consultants to utilize technology and optimize data flow.
• Lead technical projects by managing, scheduling, planning and testing.
• New feature training / demonstration / roll out, and establishing new workflows utilizing project management best practices.
• Maintains view of technology from business process, data, infrastructure, security, and application perspectives.

• Ensure operational consistency for all processes across the system and regions, utilizing Philanthropy technology, with primary focus on Philanthropy's donor database.
• Organize processes and systems for effective communication with Philanthropy external constituents. Utilize technology to track projects, data, and mass communications.
• Write queries, perform exports, and provide technical services for mass communications and events.
• Create, edit, and run reports related to quarterly performance, goal tracking, IRS documents, and charity care documents.
• Assemble and organize various sources of data to be utilized as part of the portfolio management, grateful patient programs, and events. Utilize hospital data files, wealth screening and the donor database to create processes for Philanthropy communication and solicitation.
• Assist the Director of Operations with execution of duties related to reporting, data, gift processing, gift acknowledgment, donated funds and mass communications.

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