Information Technology Specialist

Federal Aviation Administration

Federal Aviation Administration

Location unavailable
Posted on Wednesday, July 10, 2024


Serves as an IT Specialist in the Air Traffic Organization, Technical Operations, Operations Support Directorate, NAS Policy and Quality Control Group, NAS Operational Risk Management and Quality Control Team, AJW-1820.

Learn more about this agency


  • Accepting applications
  • Open & closing dates

    07/03/2024 to 07/17/2024

  • Salary

    $92,964 - $144,121 per year

    The salary listed above does not include locality. Locality will be determined based on the duty location of the selectee.

  • Pay scale & grade

    FV J

  • Help


    • May be filled in various FAA duty locations
  • Telework eligible

    Yes—as determined by the agency policy.

  • Travel Required

    25% or less - The job may require up to 25% travel.

  • Relocation expenses reimbursed


  • Appointment type

    Temporary - 2 years and may be made Permanent w/o further competition

  • Work schedule


  • Service


  • Promotion potential


  • Job family (Series)

    2210 Information Technology Management

  • Supervisory status


  • Security clearance


  • Drug test


  • Announcement number


  • Control number



This job is open to

Clarification from the agency

Open to current permanent ATO employees and AMA-400



  • Uses advanced knowledge of Technical Operations maintenance processes and logging to identify potentially systemic operational safety issues.
  • Provides support to the Operational Safety Program Managers during the review process of high visibility/focus events.
  • Determines the OPR for Technical Operations aviation safety concerns. Communicates identified issues to the OPR and tracks any actions to completion. Reports status and any concerns as required.
  • Ensures that corrective actions requests are complete and actionable.
  • Ensures that corrective action tracking is timely and effective.
  • Works collaboratively with AJI and AOV to determine potential areas for Audits or Assessments. Reviews findings for accuracy, communicates identified issues to the OPR, and track any actions to completion. Report status and any concerns as required.
  • Identifies the appropriate Technical Operations representative to participate in AJI and AOV Audits and Assessments.
  • Participates on AJI’s ATO Runway Safety workgroup. Reviews runway safety events to identify potential safety issues and mitigations.
  • Serve as the focal point for AJI to identify the Tech Ops representative on ERT launches. Supports ERT launches as a SME when required.
  • Participates in safety briefings with ATO Safety & Technical Training (AJI) and Technical Operations (AJW) on NAS safety issues identified through data analysis, event reporting, and corrective action requests reported in FAA operational voluntary safety reporting systems such as T-SAP, ATSAP-X, SAFER-FCT and Tech Ops quality control/assurance programs such as NASTEP, AJI-3 Audits and AOV audits.


Conditions of Employment

  • US Citizenship is required.
  • Selective Service Registration is required for males born after 12/31/1959.
  • Must submit an SF50 (See Required Documents).
  • The Position to be filled will be in one of 12 locations: Washington DC, Oklahoma City, OK, Atlantic City, NJ or one of the 9 Regional Offices.
  • This position is NOT Remote. Telework is authorized for situational and emergencies per agency policy.


To qualify for this position, you must demonstrate in your application that you possess at least one year of specialized experience equivalent to FV-I, FG/GS-13 in the Federal Service. Specialized experience is experience that has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position.

Specialized experience is defined as:

  • Knowledge of the Technical Operations Quality Control processes.
  • Broad knowledge of NAS equipment and maintenance processes.
  • Experience in retrieving and analyzing maintenance and logging data to identify systemic issues.
  • Experience working across organizational lines to manage programs and/or projects.

Qualifications must be met by the closing date of this vacancy announcement.

Applicants should include examples of specialized experience in their Work History.

Answer all questions to the best of your ability. DO NOT ASSUME THAT BECAUSE YOU HOLD, OR HAVE HELD THIS POSITION, YOU WILL AUTOMATICALLY BE FOUND ELIGIBLE. You may be asked to provide evidence or documentation that you have this type of experience later in the selection process. Your responses are subject to verification through job interviews, or any other information obtained during the application process. Any exaggeration of your experience or any attempt to conceal information can result in disqualification.


Education cannot be substituted for experience.

Preview Job Questionnaire

Make sure your resume includes detailed information to support your qualifications and answers to the job questionnaire.

Additional information

We may use this vacancy to fill other similar vacant positions.
Position may be subject to a background investigation.
A one-year probationary period may be required.

The person selected for this position may be required to file a financial disclosure statement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviation-related companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements

The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family.

As part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA.

In lieu of providing a KSA narrative response in the text box listed below each KSA in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate.

Eligible applicants meeting the minimum qualification requirements may be further evaluated on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical order and referred to the selecting official for consideration.

This is a temporary (reassignment or promotion) NTE 2 years; however, it may be extended or terminated at any time, at management discretion. Position may become permanent without further competition.

This Level 5 (Moderate Risk; Public Trust) position requires favorable adjudication of a Minimum Background Investigation (MBI) background investigation prior to appointment, unless a waiver is obtained.

The Position to be filled will be in one of 12 locations: Washington DC, Oklahoma City, OK, Atlantic City, NJ or one of the 9 Regional Offices. This position is NOT Remote. Telework is authorized for situational and emergencies per agency policy.

This is not a bargaining unit position.

Links to Important Information: Locality Pay , COLA
Read more

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IMPORTANT: Applicants may be rated on the extent and quality of experience, education, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantiated. Ensure that your application package/resume supports your responses.


Required Documents

ALL applicants MUST submit the following: (1) resume with complete work history; and (2) a copy of your most recent SF-50 (Notification of Personnel Action) For guidance on how to create a Federal resume, visit http://www.archives.gov/careers/jobs/forms/resume-guide.pdf. Failure to submit all required documents by the closing date will result in a finding of ineligible. We are not responsible for incomplete, illegible or missing documents. Please DO NOT email your application documents. We cannot accept documents received via the email system. Documents sent via email will NOT receive consideration.

If you are an FAA employee, you MUST provide a copy of your SF-50 (Notification of Personnel Action) containing information in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organization of record by the closing date of the announcement. You may fax your SF-50 or upload it into the on-line application. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy.

If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.


How to Apply

You must apply online to receive consideration. Your application must be submitted by 11:59 PM Eastern Time on the Close Date for it to be accepted. If you are applying for positions associated with FAA registers, your application must be submitted at the time a referral list is created in order to receive consideration for positions associated with a register.


We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes.

Please ensure EACH work history includes ALL of the following information:

  • Job Title (include series and grade if Federal Job)

  • Duties (be specific in describing your duties)

  • Employer's name and address

  • Supervisor name and phone number

  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Full-time or part-time status (include hours worked per week)

  • Salary

Determining length of General or Specialized Experience is dependent on the above information and failure to provide ALL of this information may result in a finding of ineligible.

You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded information again when applying for future vacancies. Please see this guide, Document Upload Guide, for more information on uploading and re-using the documents in your applications.
Read more

Agency contact information

Faith Downes
1 (202) 267-8609
1 (202) 267-8330
Federal Aviation Administration
HQ Employment Services Branch
800 Independence Ave, SW, Room 523
Washington, DC 20591
Learn more about this agency

Next steps

Once we receive your complete application, the Human Resources Office will conduct an evaluation of your qualifications. Eligible and qualified candidates will be referred to the hiring manager for consideration. You will be contacted directly if selected for an interview.

For instructions on how to check the status of your application, please go to: USAJOBS Help Guide.

Important - If you make any changes to your application, you must resubmit it. If you make changes to your application and do not resubmit it, your changes will not be considered part of your application package, and only your previously submitted application will be evaluated.

All qualified applicants will be considered regardless of political affiliation, race, color, religion, national origin, gender, sexual orientation, marital status, age, disability, or other non-merit factors. DOT provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency contact listed in the Agency Contact Information section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodation request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodation will be made on a case-by-case basis. Additional information on reasonable accommodations procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office.

Read more